How to choose a Good Courier Services Company

I am constantly amazed at the prices I see from some other "courier companies" out there. Literally, some companies are charging 50% of what we charge, which means they CHARGE less than what we PAY our drivers. So, the obvious question is: in this day and age of $4.00/gallon gas... How do these drivers make a living? Well, it doesn't take much investigating to find out that the vast majority of these drivers are... well, let’s just say you probably wouldn't want them in your house or business. Some of these guys literally look like they have been pulled out of a homeless shelter and given a repo from a junk yard. The point here is that if you are using a cheap courier company, you are probably getting what you pay for... cheap service and questionable characters delivering your packages.

There is a reason why reputable delivery services have to charge the rates they do. It's called good, professional service. This is what you should be looking for:

1.Drivers wearing professional uniforms. This gives a professional appearance to your customers not to mention the ability to identify that they are a courier. Can you imagine if the FedEx, UPS or DHL guy came in your office wearing blue jeans and an un-tucked Metallica shirt?

2.    Drivers that is friendly yet professional. I cannot stand it when I see a driver ask a customer to use their restroom or for a soda out of their fridge. Couriers are in your office to do a job, not to take a break.

3. Deliveries that don't smell like a bar. If you have ever received a package that smells like smoke, you know what I am talking about. Despite the fact that people still smoke, nobody wants to receive a delivery that smells horrible. Even if the Courier smokes, there are steps he can take to ensure that he and the package don't smell bad: keeping the windows rolled down, using deodorizer spray etc.

4. Drivers that care. So many problems result from drivers that just don't care. They don't take the extra effort to make sure they have the right package; they don't care that deliveries might be late, etc. The reason? They typically don't get paid enough to care.